Frequently Asked Questions

Yes. If customers can’t find it, we can create a customize residential cleaning package and accommodate it to your needs and schedule. 

No. Because we work on an 8 am to 8 pm schedule Monday-Saturday, most of our customers aren't home when we arrive. In a majority of the cases, our insured residential cleaning professionals are provided with a spare key or garage code. 

While we cannot guarantee our exact time of arrival because we give every home the attention it deserves and requires, we do offer arrival windows for your convenience.  

When you schedule cleaning services with Infinite Win Cleaning Services, we'll give you an arrival timeframe of three to four hours. Because we give homes the individualized attention they deserve, we're not able to provide an exact time of arrival, but we do our best to ensure that our cleaning plan doesn't interfere with your schedule. 

At Infinite Win Cleaning Services, we treat every single home we clean with the utmost respect. If something happens to break during our routine service, we'll do our best to repair or replace the item. Our residential housekeepers are fully insured, so claims can be filed appropriate. 

The cleaning methods we use ensure that your home receives the most consistent clean every time. During your first consultation, we'll create a customized cleaning plan that's designed to accommodate all your specific requests. However, we do recognize that perfection is not always possible, which is why we back all of our work with satisfaction guarantee. We're happy to correct our mistakes at no additional cost to you when you call us within 24 hours of your most recent services. 

You can rest assured that all of our professional housecleaners are fully trained and insured. We respect all of our customers by never smoking, drinking, eating, or using appliances during our home cleanings. We wear our recognized uniforms with pride and confidently carry out services that exceed expectations. We also undergo regular training to ensure that we’re always up to date with all of the latest and greatest cleaning techniques. For additional safety and peace of mind, the work we perform for each customer is held accountable by a trusted and experienced supervisor.

To ensure maximum efficiency, we ask that you pick up any toys or clothing before we arrive. We also ask that you find a place for your pets so they’re comfortable while we clean. Following through with these requests will  help both your family and our team ensure that all of your possessions  are in a safe place.

Infinite Win Cleaning Services is proud to be a worry-free housecleaning service solution. This means that we take care of any personal liability with regard to social security taxes and work-related injuries. We’re fully licensed and insured for your peace of mind.

Our professional cleaning services are designed to keep your environment comfortable and clean. We customize services to accommodate your preferences so you never have to worry about paying for a service you don’t need or want.

To ensure we provide your home with the highest quality of care, we don’t  typically: 

• Clean toys
• Clean the inside of your fireplace
• Pick up clutter
• Clean your iron
• Do laundry
• Wash dishes

We want to make sure that all of your belongings are in the right place when we leave, which is why we leave these organizational tasks to you.  However, we’re happy to clean the inside of your cabinets, stove,  and refrigerator upon request.

No. We arrive with all of the cleaning materials we need and take them with us when we leave. We’re proud to use the best products and vacuums on the market to ensure that we leave your home looking spotless.

If you have any preferences in regards to what cleaning products we use, feel free to let us know and we’ll do everything we can to work with your requests.

Infinite Win Cleaning Services  understands how unpredictable life can be. That’s why we work with your schedule to ensure that we’re cleaning your home at a time that’s most convenient for you. If you need to cancel or reschedule a cleaning, we recommend that you call about 72 hours before your next scheduled service. We’ll do our best to accommodate all of your scheduling needs.

You never need to worry about being locked into a cleaning plan. Our flexibility is just one of the many Infinite Win Cleaning Services  perks and it helps us ensure the satisfaction of thousands of clients.. 

Payments are due on the day of your scheduled service. Most of our valued customers leave money order or a check on the kitchen counter, but we also accept credit card payments. If you do choose to write us a check, please make it payable to Infinite Win Cleaning Services.

Contact us to see if we can provide your home with this service.

Contact our team to schedule a free in-person  consultation at no-obligation. We’ll take the time to thoroughly inspect your property and discuss your budget, schedule, and cleaning preferences with you before providing  a free estimate.  Infinite Win Cleaning knows how to accommodate first-time customer requests.

We’re proud to be recognized as a provider of affordable, top-quality  residential cleaning services. Our team works with every homeowner to develop a cleaning plan that’s customized to fit their needs. The costs of our services depend on the size of your home and what you’d like cleaned.

• Fridge interior cleaning
• Oven interior cleaning
• Changing bed linens
• Carpet cleaning

At Infinite Win Cleaning Services, our job is simple: We clean houses. We know how much you value your time and we want to help you enjoy more of it.

You’re welcome to share your thoughts about our services on our Infinite Win  Services Facebook page, which offers inside information on tips, deals, and  promotions. We value our customers’ opinions and it’s our customer feedback that has helped us become the best home cleaning company in the industry.

Yes! In fact, we encourage it. Your preferences give us the structure we need to enhance your cleaning experience and ensure that you’re completely satisfied with your home’s level of clean. In order to be sure that your preferences are recorded in your cleaning plan, we recommend that you call us directly. Our friendly office staff would be happy to log your needs in your file so you don’t have to reiterate them every time we arrive for service.

Over the years, we’ve found that the first cleaning service brings  a home up to a specific standard and Infinite Win Cleaning Services  is committed to upholding that standard. That’s why our initial cleaning may take longer and cost a little more than the rest of your services. We need the extra time to properly begin the process of eliminating mildew, soap scum, dust, and dirt from your home. Contact us to request a free estimate.

Infinite Win Cleaning Services is happy to provide service once a week, every other week, or  once a month, depending on your cleaning needs. You can also request residential cleaning services for special events, as well as move-out and move-in cleaning assistance. You can update or change your cleaning plan to fit your busy schedule, budget, and cleaning needs.

We’re recognized for being affordable and flexible. Some individual cleaning companies are able to offer lower rates because they don’t cover liability insurance or workers compensation. Infinite Win Cleaning Services is proud to provide these benefits that ensure our customers’ peace of mind while still being able to offer competitive rates for our services

We believe that it’s very important to always send the same team to clean your home and we do everything in our control to make this possible. If a member of your team is absent, we’ll do our best to find the most suitable replacement. All of our residential housekeepers undergo extensive Infinite Win Cleaning Services training to ensure that the quality of our work is always consistent.

While tips aren’t expected, we’re allowed to accept them. Some of our clients prefer to tip a little at the end of each service while  others provide a large tip at the end of the year. You can also leave a review on our website or Facebook page. We love hearing that our work  is appreciated.